Privacy Policy
Last updated: February 12th 2026
1. Introduction
Mindful Coaching is committed to protecting your personal information and your right to privacy. This policy explains what information we collect, how we use it, and what rights you have in relation to it.
2. Information We Collect
We collect personal data you provide to us, such as your name, contact information, and session-related details when you register for coaching services or correspond with us.
3. How We Use Your Information
Your information is used to facilitate the delivery of coaching services, billing, and communication. We process your information based on legitimate business interests and fulfillment of contract.
Legal basis for processing (UK GDPR)
Under UK GDPR, we rely on the following lawful bases:
- Contract – where processing is necessary to provide coaching services and manage bookings
- Legitimate interests – for reasonable business administration and service improvement
- Legal obligation – where we are required to retain records (for example, for accounting purposes)
- Consent – where you opt in to receive optional communications
Where we rely on legitimate interests, we ensure that our use of your data is proportionate and does not override your rights.
4. Confidentiality
All communication within coaching sessions is strictly confidential. We will not disclose any information shared during sessions without your written consent, except where required by law.
5. Data Security
We implement technical and organizational security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way.
6. Cookies and Tracking
Our website uses strictly necessary cookies required for site functionality, including booking tools. We do not use advertising or tracking cookies. You can manage cookies through your browser settings.
7. Third-Party Sharing
We do not sell your personal data. We only share information with third parties who provide necessary services, such as payment processing or scheduling platforms.
8. Data Retention
We retain personal data for the following periods:
- Booking and contact information: up to 6 years for business and accounting record purposes
- Enquiry emails (where no booking is made): up to 12 months
- Financial transaction records: as required under UK tax law (currently 6 years)
Where data is no longer required, it is securely deleted or anonymised.
9. Your Rights
You have the right to request access to your personal information, request corrections, or request deletion. To exercise these rights, please contact us via email.
10. Contact Information
If you have any questions or concerns about our privacy practices, please contact us at contactmindfulcoaching@gmail.com.